Feeding guidelines (meals)
-Developed by our pet nutritionist, the below guide is an estimate of the amount to feed your adult dog.
-The feeding amount is unique for the different meals to cater for the differences in the recipes.
-These guidelines are a general recommendation and other factors such as age, metabolism and activity level would differ from dog to dog. We recommend to observe and adjust as needed.
Recommended daily amount for Adult Dog.
Each pack of food is 200g. Observe and adjust as needed.
For Puppies, please contact us.
How to store
-When stored properly in a freezer, unopened packs can be kept for up to 1 year from date of production.
-For optimal quality, we would recommend consuming the food within 6 months.
-Opened packs can be kept sealed, or in an airtight container in the fridge for up to 48 hours.
-Do not refreeze thawed food.
How to feed
-Transfer the next day’s pack of food from the freezer to the fridge to thaw overnight.
-You can then choose to serve it chilled or warm up the food (optional) before feeding.
-We do not recommend microwaving the food, in order to retain more nutrients.
To serve warm, you can either
a) place the pack in a bowl of warm water before serving or
b) pour warm water directly to the bowl of food.
If you have forgotten to thaw the food, you may also place the frozen pack in a bowl of warm water until food is soft.
How to transition
Transitioning your dog to new food should happen gradually over a few day for your dog to get used to the new food. Switching your dog’s food too quickly could lead to upset stomach or loose stools. If your dog has sensitive stomach, you may transition over more days.
Here’s what a gradual transition may look like
Day 1-2: 25% Zoomy’s mixed with 75% old food
Day 3-4: 50% Zoomy’s mixed with 50% old food
Day 5-6: 75% Zoomy’s mixed with 25% old food
Day 7+: 100% Zoomy’s
Feeding guidelines (meatballs)
How to store
-When stored properly in a freezer, unopened packs can be kept for up to 1 year from date of production.
-For optimal quality, we would recommend consuming the food within 6 months.
-Opened packs can be kept sealed, or in an airtight container in the fridge for up to 48 hours.
-Do not refreeze thawed food.
How to feed
-Zoomy's comes fully cooked. Simply thaw and serve.
-We recommend heating up the meatballs (you can steam, bake, microwave, air-fry etc)
to release the aromas of the meatballs so that it will be more yummy for your dog
-Do not heat up the whole pack of meatballs if you’re not feeding the whole pack
-Simply take the portion that you want, heat it up, and keep the rest of the pack in the freezer
-How much to heat up the meatballs? Slightly above room temperature will do.
-Do remember to let the food cool down before feeding your dog
How much to feed
-Feed in moderation as treats or snacks or mix it with your dog’s current meals as a topper.
-Kindly note that dog treats or snacks should not replace daily meals.
FAQS
Who are we?
More Zoomy's, more good times. We deliver fresh, nutritious dog food made with natural, whole ingredients to help your dogs live healthier and happier.
What ingredients do you use?
We use human-grade, all natural ingredients. Our food is grain and gluten-free, made with high quality meat and fresh produce, with no fillers, preservatives and by-products.
How do I store the food and how long can I keep it for?
When stored properly in a freezer, unopened packs can be kept for up to 1 year from date of production. For optimal quality, we would recommend consuming the food within 6 months. Opened packs can be kept sealed, or in an airtight container in the fridge for up to 48 hours.Do not refreeze food that has been thawed.
How do I prepare the food for feeding?
Zoomy's comes fully cooked. (See Feeding Guidelines for more info)
Can I mix Zoomy's with kibbles or other food?
1) Meals: Zoomy's nutritionist-formulated gently cooked meals are fully balanced & complete and can be fed as a complete meal by itself or mixed with other food e.g. kibbles.
2) Meatballs: Zoomy's meatballs can be fed as a snack or treat or mixed with with your dog's current meals as a topper. Kindly note that dog treats or snacks should not replace daily meals.
How much should I feed my dog?
Please refer to the Feeding Guidelines page for more information
What are the delivery charges?
We have free delivery for orders above $80. Otherwise, a delivery fee of $10 applies.
When will I receive my order?
Our delivery slots are based on your location:
Mon & Wed, 7-10pm: West, South, Central
Tuesday & Thurs, 7-10pm: North, East
Outside of window: kindly arrange your own delivery to pickup from us
Postal codes starting with:
01-33, 58-71: West, South, Central
34-57, 72-81: North, East
What if I need to make changes to my delivery?
Please contact us by Whatsapp (9827 0232) to make changes to your delivery. If your order has not yet been packed and prepared, we can try to make the changes.
Will the food come in a frozen state?
Yes, Zoomy's comes frozen and delivered in a cooler bag to maintain freshness and food safety.
What if I'm not home during delivery?
As the food is frozen, please ensure someone will be at the delivery address to receive your food and keep it in the freezer.
If no one is present or contactable for further instructions, your food will be left near your door. Please note that Zoomy's will not be liable for any loss/ the condition of the food left outside.
If the driver is unable to drop off the item at your address e.g. security does not permit entry, the food will be taken back. A re-delivery fee of $20 ($10 for the food to be returned to us and another $10 for redelivery on another day)
What is your return policy?
Due to food safety reasons, we are unable to accept any returns, refunds or exchanges.